Helping primary care to support people with dementia

Support networks

July 12 2020

The Sandwell Community Offer

The Sandwell Community Offer is a free service for anyone who lives in the Sandwell, aged 65 and over and would like help and support. The Community Offer provides befrienders who will tell people about all the help that is available to them in their neighbourhood, and then help them to take up the services that they want.

The befrienders will also help the person get more actively involved in the community if they wish.

If you would like support from the Sandwell Community Offer simply telephone 0121 557 5812 or send an email to

Sandwell Carers Service

The Carers Service is for the carers of Black Country Partnership NHS Foundation Trust patients who are in receipt of Child and Adolescent Mental Health Services, Learning disabilities services or Adult/Older adult mental health services in the Sandwell area (a carer can be a relative or friend of the patient).

Food supplies

Birmingham Voluntary Sector Council (BVSC) are co-ordinating support from local voluntary and community sector in their ‘Brum Together campaign’. They are co-ordinating befriending support, organisations to assist with feeding local communities, offering virtual wellbeing and promoting positive stories.

One of these support the distribution of food and other support is TAWS.

TAWS – Active Wellbeing Society

TAWS are co-ordinating with food banks and other organisations to get food parcels and prepared food out. They will pick up referrals. They are happy for BCC staff to make referrals in this way directly (please make sure they note it on the form). A general referral form is here: In the event that people aren’t able to use the online form, please call us on: 0121 728 7030

For more information:

Food parcels to citizens on the shielded list

The City Council is currently delivering food parcels to those citizens who have received a letter from the NHS as they are on the national shielded list and have identified themselves as citizens who unable to obtain food. The food parcel just includes the basic necessities and is not dietary specific.

If any citizens have not yet registered and are eligible – they can do so here

Citizens are asked to contact the City Council to inform them if the parcels are adequate and if they have any dietary requirements.

Hot meals to the vulnerable

Sikh services that cover Birmingham, West Bromwich, Great Barr, Oldbury,Wolverhampton and Coventry for daily provision of hot meals to the vulnerable. Citizens are requested to contact the number for their respective areas. All food will be delivered to the doors towards the evening, The food is vegetarian and prepared in the Gurdwara.

Any citizen that is nearby Smethwick, Guru Nanak Gurdwara Smethwick High St are delivering langar to residents. Citizens are requested to contact the following number to be supported 0121 558 2527 (that is the office number for the Gurdwara).

Help with food, grocery shopping, emotional support or medical advice

For any elderly, self-isolating and vulnerable citizen, the Sikh Council have opened a central support line today to coordinate support with organisations set up in communities. The co-ordination can involve looking at food, grocery shopping, emotional support or medical advice. Individuals are requested to contact on 0333 2300 100 (Mon – Sun 7am – 7pm)

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