Helping primary care to support people with dementia

Useful links and services

July 12 2020

Adult Social Care – 0121 569 2266

For care packages, OT assessment, Respite, Blue Badge.

Adult Social Care –  0121 569 2355 

Out of hours number.

Age UK Sandwell – 0121 437 0479

Provides a variety of services for people over 50 including information and advice, community support and a telephone friendship service.

Community Appeal:

During the Covid19 Crisis Age UK Birmingham and Age UK Sandwell have created a number of Emergency Services to help Older People, their carers and families to continue to access essential services and support. Click through to to see these services, and click the link below to donate to our community appeal which will raise funds for us to deliver these and emerging services. Please give generously:

Alzheimers Society – 021 525 7600 

From day one of Dementia, we’ll be right here with you. For support and advice. For campaigning, and one day, for a cure.

Birmingham Eye Centre – 0121 507 6712

The Birmingham and Midland Eye centre, is the second largest eye centre in Europe, receiving referrals from GPs and hospitals Birmingham and the West Midlands. We treat the whole range of eye conditions from relatively common, minor complaints through to Glaucoma, Cataracts and diabetic related eye conditions. Our teams also provide treatments for rare conditions not available elsewhere in the UK.

Birmingham Treatment Centre- 0121 507 6180

Blakemore Food Service

Order your shopping online at

Collect your delivery from their depot in Darlaston (WS10 9UZ) the next day (if you order before 3 pm).

When you come to collect you don’t need to leave your vehicle. Simply confirm your order number at the gate, drive into your allocated space, and a staff member will put your shopping in your boot for you.

Any questions please shout.

Get 5% off your shopping if you use the discount code: REFERAFB

Care Homes in Sandwell

Reviews for Care Homes, Residential Homes & Nursing Homes.

Citizens Advice Sandwell – 0300 330 9017 

Citizens Advice Sandwell provides free, confidential and impartial advice for the problems people in Sandwell may have. We are an independent Charity that is a member of Citizens Advice national organisation. We have a local office in every one of the six towns of Sandwell, which are covered by four locality teams.

City and Sandwell Hospital – 0121 553 1831

Community Alarm, Emergency Carers Card Scheme – 0121 569 6800

To provide a emergency and non emergency community alarm service for older, vulnerable, disabled people who could be vulnerable in their own homes. To offer assistance at the touch of a button, by wearing a pendant or wrist watch to summons for help. Key holding and mobile response available, 24hours a day, 365 days of the year.

They also offer a Carers Emergency Card which tells emergency services that a person is a carer and someone depends on them. The card just shows a unique ID number and the phone number of their 24-hour contact centre, where carers details are held with information about the person cared for. In an emergency the centre will call the people the carer has told us can help. This will usually be friends or family, or the Councils services if no one else is available.

Disabled Parking Bay – 0121 569 4630 

A disabled parking bay is a road marking placed on street outside your home if you do not have off street parking. It does not guarantee a parking space for you or the disabled person in your household but is simply a visual reminder to others.

District Nurses – 0121 507 2664 – Option 1

Domicillary Care Agencies in Sandwell

Care at home and homecare providers.

Edward St Hospital Memory Assessment Team – 0121 612 8219


Incontinence Service Sandwell– 0121 612 1599

Referrals to made by

Integrated Care (iCares) – 0121 507 2664

For District nurses, Dietician, Physio, Respiratory, Integrated Care Option 5

Leasowes Intermediate Care Centre – 0121 612 3444 

Leasowes Intermediate Care Centre (pictured above) is located in Smethwick, offering short-term and individual holistic rehabilitation. The centre boasts modern facilities where patients have full access to a physiotherapy gym, therapy kitchen, conservatory and garden area.

Rare Dementia Support – 07388 220355 or 07341 776317

Rare Dementia Support (RDS) is a world-leading, UK-based service provided by the UCL Dementia Research Centre (DRC) and partners and funded by The National Brain Appeal.

RDS supports people affected by 6 of the rare dementias including carers and bereaved carers. These are: Familial Alzheimer’s disease (FAD), frontotemporal dementia (FTD), familial frontotemporal dementia (fFTD), posterior cortical atrophy (PCA), primary progressive aphasia (PPA) and Lewy body dementia (LBD).

Route 2Wellbeing –

Details of services in Sandwell, including advocacy, befriending, counselling.

Rowley Regis Hospital – 0121 507 6300

Sandwell Benefits Team – 0121 368 1155

Sandwell Equipment Stores – Delivery and Collection – 0121 569 3670

Sandwell MBC – 0121 569 2200 –

For general enquiries.

For a comprehensive list of services provided by the Voluntary sector email:

Sandwell Ring and Ride – 0330 053 8136 

Ring and Ride is the door-to-door service for anyone who lives in the urban areas of the West Midlands that find it difficult or impossible to use normal public transport. Passengers can use the service for catching up with friends, popping out for a bit of shopping, a night at the theatre or for healthcare appointments. Just bear in mind that we are unable to take passengers for a hospital appointment. We can, however, take users of the service to visit someone that is in hospital.

Sandwell Shopmobility Loan Service – 0121 553 1931/1943 – Open Tuesday to Saturday – 8.30am to 2.30pm

Shopmobility provides a wheelchair and mobility scooter loan service, available to anyone with limited mobility. The service enables customers to use the scooter/chairs for 2 or 3 hours giving them the opportunity to complete their shopping in West Bromwich.

Sheldon Block City Hospital – 0121 507 5805

Wednesbury Coronavirus Support Group

Wednesbury Mutual Aid Group

West Midlands Police

The Herbert Protocol?

The Herbert Protocol is a form that is aimed to try and protect people who suffer from dementia or Alzheimer’s.

It can be filled in by carers, family or friends of a person who could go missing at any time.

Wheelchair Repair (Sandwell) – 01902 494336 

For repairs to NHS wheelchairs.

Wiltshire Farm Foods – 0800 077 3100

We are accepting orders from new customers.

If you’re a new customer who would like to place an order with us, you can place your order as normal. We are also proud to offer a priority helpline for those who are extremely vulnerable.





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